Terms of Service

Last updated: September 13, 2026

These Terms of Service ("Terms") govern your use of Magn@tar Mail ("the Service"). By creating an account, you agree to these Terms. Please read them carefully.

1. The Service

Magn@tar Mail provides managed email hosting with spam and scam filtering. We provision a mailbox, apply filtering rules based on your preferences, and provide access through our webmail and mobile apps.

Premium accounts may connect one custom domain of their own and create additional addresses on it. You remain responsible for registering and renewing that domain and for the DNS records that point it to us; if those records change or lapse, mail to that domain will stop reaching your account.

2. Your Account

You are responsible for maintaining the security of your account credentials. You must not share your password or allow unauthorized access to your account. You must be at least 18 years old to create an account.

You agree to provide accurate information during signup and to keep your contact email current so we can reach you about your account.

3. Acceptable Use

You may not use Magn@tar Mail to:

Send spam, unsolicited bulk email, or phishing messages
Distribute malware, viruses, or malicious content
Harass, threaten, or harm others
Violate any applicable law or regulation
Attempt to circumvent or reverse-engineer the filtering system
Resell or sublicense the service without written permission

Violation of these terms may result in immediate account termination without refund.

4. Filtering — No Guarantee

Important: Magn@tar Mail uses aggressive, multi-layered filtering designed to block the vast majority of spam, scams, and phishing attempts. While our filtering significantly outperforms standard email services, no filtering system can guarantee 100% accuracy. Occasionally, an unwanted email may reach your inbox, or a legitimate email may be waiting in your Intray or Quarantine folder rather than your inbox. Magn@tar Mail is not liable for any damages, losses, or harm resulting from emails that are filtered, missed, or delivered incorrectly. If you notice a filtering issue, contact us — we investigate and improve promptly.

We continuously improve our filtering and will make reasonable efforts to minimize false positives and false negatives. Customers can report filtering issues to us and we will investigate promptly.

5. Payment and Billing

Subscriptions are billed monthly. A one-time $25 setup fee applies to new accounts. Payments are processed by Stripe. By providing payment information, you authorize us to charge your payment method on a recurring monthly basis.

All fees are non-refundable except as required by applicable law. If a payment fails, we will notify you and may suspend your account after a reasonable grace period.

6. Storage Limits

Each plan includes a fixed amount of storage, shared across every address on your account. Your current usage is always visible in the app.

What happens when storage is full: we will email you as you approach your limit. If you reach it, you have seven days to free up space or add storage. After that, incoming mail will be refused and the people writing to you will receive a delivery failure notice, and you will not be able to send. Your existing mail is never deleted and remains readable, so you can delete what you no longer need and delivery will resume.

Mail you import from another provider counts toward your storage. A large mailbox can fill a plan quickly, so we recommend checking your available space before importing.

7. Cancellation and Non-Payment

You may cancel your subscription at any time from your account settings. Your account remains active until the end of the current billing period.

When a subscription ends — whether you cancel or a payment fails and is not resolved — new mail stops being delivered to your account. Your existing mail then remains readable for 30 days so that you can download a copy, and is permanently deleted after that. You can download your entire mailbox at any time from your account settings, and we strongly recommend doing so before your account closes. Deleted mail cannot be recovered.

8. Service Availability

We aim to provide reliable, continuous service but do not guarantee 100% uptime. Scheduled maintenance, unexpected outages, or circumstances beyond our control may occasionally interrupt the service. We will make reasonable efforts to minimize disruption and notify customers of planned maintenance in advance.

9. Limitation of Liability

To the maximum extent permitted by law, Magn@tar Mail shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or harm resulting from the use or inability to use the service.

Our total liability for any claim arising from these Terms or the service shall not exceed the amount you paid us in the three months preceding the claim.

10. Changes to the Service

We may modify, suspend, or discontinue the service at any time with reasonable notice. We may update these Terms from time to time. Material changes will be communicated via email. Continued use of the service after notification constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New Jersey.

12. Contact

Questions about these Terms? Email us at support@magnatarmail.com.